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ServiceFlex

Nationwide Field Service

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Meet the Team

Scott Briggs I VP Business Development 

Scott has worked extensively in the foodservice industry supporting the equipment repair, on-site installation and product needs of multi-unit store operators across this business segment. He has had direct responsibility for customer service teams, field service networks, equipment development, and management of complex nationwide projects. Prior experience includes senior leadership roles at The Coca- Cola Company. 

Jim Fry I COO 

Jim has led numerous programs in field service and business operations including developing new strategies, implementing operational changes and running operations over time. He has worked in manufacturing, healthcare, retail and public sectors on both national and international programs. Prior experience includes executive roles at Accenture and IBM 

Dean Smith I President 

Dean has a strong record identifying market needs and building companies to serve them. He has worked extensively in field service for banking operations, CPG/retail, food/convenience and manufacturing. Prior experience included leadership roles at Conoco and Accenture. 

Fielden Torstrick I Field Operations 

Fielden has led field operations for NSA over the last seven years building a strong team of delivery professionals that have served major brands in electronics, banking, retail, and the public sector. Projects he has led include 100+ field personnel working in coordinated multi-state programs across install, maintain, and removal. Prior experience includes managerial roles at Spheris in healthcare. 

Matthew Burch I VP Business Development 

Matthew brings years of entrepreneurial leadership to ServiceFlex where he drives growth initiatives and strategic partnerships. As a seasoned business owner, Matthew has successfully built service-oriented businesses across several industries providinghim with deep insights into the operational challenges faced by businesses with deployed assets.

Matthew holds a BS in Finance and an MS in Accounting from Wake Forest University. This strong financial foundation combined with his proven track record in business development enables him to identify strategic opportunities and structure partnerships that deliver measurable value for ServiceFlex clients nationwide.  

Contact

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Contact

315 Trane Drive
Knoxville, TN 37919
info@serviceflex.biz